Privacy Policy

Effective Date: May 13, 2026 Last Updated: May 13, 2026

PortBuys Houses LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website porterbuyshouses.com (the “Site”) or use any of our services, including SMS/text message communications.

By using our Site or submitting information through any form on the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

Information you provide directly:

• Name
• Phone number (including mobile number)
• Email address
• Property address
• Information about your property situation that you choose to share with us
• Any other information you submit through our forms or in communications with us

Information collected automatically:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited on our Site and time spent on each page
• Referring website
• Cookies and similar tracking technologies (see Section 8)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about your property
• Evaluate your property and prepare a cash offer
• Schedule appointments, calls, and property visits
• Send you SMS/text messages and emails related to your inquiry (when you have provided consent)
• Communicate with you about the status of any transaction you initiate with us
• Operate, maintain, and improve our Site and services
• Comply with applicable laws and legal obligations
• Protect against fraudulent, unauthorized, or illegal activity

3. SMS / Text Message Communications

When you submit your phone number through a form on our Site and provide consent to receive text messages, you agree to receive SMS messages from PortBuys Houses LLC.

Types of messages you may receive include:

• Responses to your property inquiry
• Appointment scheduling and confirmation
• Follow-up communications regarding your property
• Updates about your transaction

Message frequency: Message frequency varies based on your interaction with us.

Charges: Message and data rates may apply, depending on your mobile carrier and plan.

Opting Out: You can opt out of receiving SMS messages from us at any time by replying “STOP” to any message we send. After you send “STOP,” we will send you a confirmation message and will not send you any further SMS messages unless you opt back in.

Help: For assistance, reply “HELP” to any message, or contact us using the information in Section 11 below.

Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Mobile information sharing: We will not share mobile information (including phone numbers and SMS consent) with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

Mobile information may be shared with subcontractors that support our services (such as our customer relationship management platform, SMS delivery providers, and skip-tracing services used to verify property ownership), strictly as necessary to provide the services you have requested.

4. How We Share Your Information

We do not sell your personal information. We may share information you provide in the following limited circumstances:

Service providers: We share information with third-party service providers that help us operate our business, including:

• Our customer relationship management (CRM) platform
• SMS and email delivery providers
• Cloud hosting providers
• Skip-tracing and property data services (used to verify property ownership and contact information)
• Title companies, attorneys, and closing agents involved in transactions you initiate with us
• Professional service providers such as accountants and legal counsel

These service providers are contractually obligated to handle your information securely and use it only for the purposes for which we share it.

Legal requirements: We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or others.

Business transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

We do not share or sell your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes.

5. Data Retention

We retain personal information for as long as necessary to:

• Provide the services you have requested
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access information we have collected about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain uses of your information
• The right to opt out of SMS communications (see Section 3)

To exercise any of these rights, contact us using the information in Section 11. We will respond to verifiable requests within the time period required by applicable law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to:

• Recognize you when you return to our Site
• Understand how visitors use our Site
• Improve the performance and user experience of our Site
• Support marketing and advertising activities

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Updated” date above. Changes are effective when posted. We encourage you to review this page periodically.

11. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to opt out of any communications, contact us:

PortBuys Houses LLC 22 Monument Square, Unit B Urbana, OH 43078 Phone: (937) 536-8467 Email: info@porterbuyshouses.com